Stop Patching Problems, Start Preventing Them
You deserve an IT partner that treats your business like their own. We move beyond reactive fixes to ensure your systems perform perfectly every single day. Get complete peace of mind with a dedicated internal IT department tailored specifically for your business.
All-Inclusive Care
Simple Pricing. Zero IT Stress.
Foundation
Your Remote IT Department- Unlimited Remote IT Support
- 24/7 System Performance Monitoring
- Patch Management
- Microsoft 365 User & Email Administration
- Secure Automated Cloud Backups
- Enterprise Anti-Virus Protection
- Asset & License Management
- Staff Onboarding & Offboarding
- Basic Monthly Health Report
- Hardware Procurement Management
- MFA Enforcement
Advantage
Your Hybrid IT DepartmentEverything in Foundation, plus:
- Advanced Threat Detection (EDR)
- Basic Onsite Assistance (Fair Use)
- Advanced Monthly Security Report
- Quarterly Business Reviews
- Dedicated Account Management
- Quarterly IT Strategy & Planning
- Cloud Infrastructure Optimization
- Disaster Recovery Testing
- Anti-Spam & Phishing Protection
- User Permission Auditing
Fortress
Your Full-Scale IT DepartmentEverything in Advantage, plus:
- Unlimited Onsite Assistance (Fair Use)
- Priority After-Hours Assistance (Fair Use)
- 24/7 Security Operations Monitoring (MDR)
- Advanced DNS Filtering
- Complete Monthly Security Report
- Data Risk Assessments
- Dark Web Monitoring
- Security Policy Documentation
- Quarterly Security Awareness Training
- Root Cause Analysis Reporting
Computer360 joined us as our IT solution and their loyalty is unmatched. Day or night, nothing is too big of a challenge for them. We are truly grateful for their constant effort.
Computer360 is more than just an IT company; they are family. When we went through a robbery, they restored all our data and went above and beyond to help us recover. They are a truly efficient team.
They are quick and always there to assist with our support needs. We recommend them to any business looking for the best IT Support.
Your Dedicated IT Partner
Why Your Business Needs A Dedicated IT Department Instead Of A Generic Provider
We are not just a service provider. We are your dedicated IT team committed to helping your business thrive without the headache of constant technical interruptions. We function as a seamless extension of your company, ensuring your team has the reliable environment they need to produce their best work.
Understanding The Value Of A Premium IT Partnership
- Permanent Solutions
We banish recurring technical headaches by identifying and fixing the root cause, not just the symptom. This approach saves you hours of lost productivity by ensuring the same issues never surface to frustrate your team again. - Total Peace Of Mind
With our proactive monitoring, we catch and neutralize threats before they can disrupt your workday. You can focus entirely on growing your business knowing your digital environment is being guarded by experts around the clock. - Expert Reliability
You get direct access to skilled engineers who understand your business needs and speak your language. We prioritize human-to-human communication so that you always feel supported and informed without needing to translate complex jargon. - True Scalability
As your business grows, your IT infrastructure evolves alongside you to support every new opportunity. We build a roadmap for your technology that ensures your systems are always an asset, not a bottleneck to your future success.
Frequently Asked Business Questions
Your Questions, Answered: What To Expect From Computer360
How do you handle onsite support for Foundation clients?
Foundation is built for remote-first efficiency to keep your costs lean. However, if your business requires an in-person visit, we can simply send an engineer to your office at our agreed rate to ensure your hardware is fully operational and your team stays productive.
How hard is it to switch from our current IT provider to Computer360?
We handle the heavy lifting of the entire migration process for you. Our onboarding ensures a smooth move to our ecosystem with zero disruption to your team, as we meticulously audit your existing setup to stabilize your systems from day one.
Do you require long term contracts or do you offer flexible terms?
We believe in earning your trust every single month. Our partnership terms are designed to be flexible and agile, allowing your business to adapt without the stress of restrictive, long-term lock-ins that stifle your growth or limit your freedom.
What is your policy regarding after hours support and emergency assistance?
We are here when you need us most. Foundation and Advantage clients can request after-hours support, which is charged at our agreed rate, while our Fortress package includes a set amount of after-hours assistance to provide complete operational confidence.
Are there any hidden fees or surprise costs I should be aware of?
We value complete honesty in our partnership. Your subscription covers everything listed, with no surprise costs that complicate your monthly planning, because we believe in total financial transparency for your absolute peace of mind.
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