Reliable IT Support Right Here in Roodepoort
Stop losing hours of productivity waiting on slow tech support. We keep your computers running smoothly so your staff can focus on their jobs. When things do go wrong, we are already right down the road.
WHAT WE DO
Complete Technology Protection for Roodepoort SMEs
Managed IT Support
We handle the frustrating computer issues, printer problems, and new employee setups so you can focus on running your business.
Cyber Security
We keep your private company data safe from hackers, viruses, and accidental deletion, giving you total peace of mind.
Software Management
Stop paying for software licenses you don’t use. We manage your company emails and Microsoft accounts to keep your costs down.
ZERO DOWNTIME FOCUS
We Stop Technical Disasters Before They Strike
Since 2014, we have helped business owners in the West Rand stop stressing about their computers. We don’t wait for your systems to crash just to send you a massive repair bill. Instead, we maintain your technology quietly in the background so your staff never has to stop working. You get predictable monthly pricing, plain English explanations, and zero hidden fees.
LOCAL PARTNERSHIPS
Why Johannesburg Businesses Trust the C360 Model
Trusted by 100+ businesses across Johannesburg and the Greater Gauteng area to deliver uptime, protection, and sanity.
“Computer360 joined Riverstone Lodge as our IT support solution and since then I need to express my sincerest gratitude towards them for the effort and loyalty all the time. Day or night, nothing is too big of a challenge for them.”
“Computer360 is very dedicated to keeping their customers happy. Werner and his staff are always willing to come out and attend the problem at hand. If the problem is tough, they will persevere and keep going until everyone is happy!”
LOCAL RESPONSE TEAM
Reliable On-Site Support
When your network goes down, every minute costs you money. You need an IT partner who can be on-site immediately. From our headquarters in Roodepoort, our engineers provide rapid-response physical support to SMEs across the West Rand, backed by 24/7 proactive remote monitoring.
Computer360 | Emily Hobhouse St, Roodepoort, 1724
THE LOGISTICS
Common Questions About Managed Support
What exactly is "Managed IT Support"?
Instead of charging you by the hour to fix broken computers, we take complete ownership of your entire technology stack for a flat monthly fee. We manage your security, backups, network performance, and daily staff support so you never have to worry about IT again.
How quickly do you respond to support tickets?
We prioritize speed. The vast majority of daily support requests are handled instantly via our remote helpdesk. If a critical issue requires physical intervention, our local technicians are dispatched across Gauteng.
Do we need to sign a yearly contract?
No. We believe in earning your business every month. Our Managed IT agreements operate on a flexible, month-to-month basis with just a standard one-calendar-month notice required for any cancellations.
What happens if a piece of hardware physically breaks?
While we resolve 95% of software issues remotely, physical hardware failures require a different approach. If a server or laptop goes down, we manage the vendor warranties (like Dell’s Next Business Day onsite support) on your behalf. Where possible, we recommend deploying temporary “floater” machines so your staff can keep working while the broken hardware is repaired or replaced.
Will your support cover our employees working from home?
Absolutely. Our proactive management tools and security software are installed directly on the device itself. Whether your staff is sitting in the main office or working remotely from a coffee shop anywhere in South Africa, they get the exact same level of protection and helpdesk support.