Predictable IT Support Pricing for Johannesburg SMEs
No hidden fees, no hourly billing surprises. Just a dedicated, local IT partnership that keeps your business running securely and smoothly.
TRANSPARENT PRICING
IT Support That Fits Your Business
Proactive Foundation
Reliable, remote-first IT management that keeps your daily operations smooth and secure- Unlimited Remote Support (Office Hours)
- System Monitoring & Maintenance
- Standard Antivirus Protection
- M365 Security Baseline & Cloud Backup
- Onsite Support (Billable Hourly)
- After-Hours Support (Billable)
Proactive Partner
Upgraded security defense with the added peace of mind of hands-on, local onsite support- Unlimited Remote Support (Office Hours)
- System Monitoring & Maintenance
- Advanced EDR & Web Protection
- M365 Security Baseline & Cloud Backup
- Fair-Use Onsite Support (Gauteng)
- Included After-Hours Support (Billable)
Total Assurance
Our ultimate level of protection, featuring 24/7 active security oversight and priority emergency response- Unlimited Remote Support (Office Hours)
- 24/7 SOC Security Monitoring
- Advanced EDR & Web Protection
- M365 Security Baseline & Cloud Backup
- Full Onsite Support (Gauteng)
- Critical After-Hours Support Included
BEYOND THE INVOICE
Keeping Your Business Moving
We know you can’t afford massive corporate IT bills, but you also can’t afford to be offline. We bridge that gap. By actively managing your systems behind the scenes, we stop problems before they disrupt your workday, giving you premium, local protection at a flat rate that makes sense for your bottom line.
THE COMPUTER360 STANDARD
Built for Absolute Reliability
- Predictable Monthly Costs
No hidden fees. Prices exclude VAT and scale with your devices. - Proactive System Management
We fix issues before they bring your workday to a halt. - Local Johannesburg Presence
Dedicated experts right here in Gauteng. - Zero-Headache Switch
We handle the handover without interrupting your staff.
THE FINE PRINT
Common Pricing Questions
Can we still get onsite support if we are on the Proactive Foundation
Absolutely. Our Foundation package is remote-first to keep your baseline costs down. If you have an emergency and need a technician at your Gauteng office, we simply dispatch a team member and bill for the onsite callout at our standard rate.
How hard is it to switch from our current IT guy to Computer360?
Seamless. We handle the entire transition directly with your old provider behind the scenes. We gather the documentation, secure the passwords, and deploy our tools without your staff experiencing a single minute of downtime.
Is after-hours emergency support included?
If a server goes down in the middle of the night, our Total Assurance package has you covered with included emergency response. For our Foundation and Partner clients, we are still completely available for late-night emergencies, we simply bill those specific incidents at a standard after-hours rate.
Are we locked into a rigid contract if we scale up or down?
Not at all. Your IT support should match the actual size of your business. If you hire new staff, or if you need to downsize, we simply adjust your monthly agreement based on your active device count. You only ever pay for what you use.