Managed IT Support

 

IT Solutions is a vital factor to the success of any business, IT Solutions forms the backbone of any company in this day and age. Do you have the right Solutions in place to protect your business?

Managed IT Support

We understand the importance of a healthy network infrastructure to keep your business operational, however we also know that the costs for these types of services can be overwhelming, this is why we have developed our solutions not only to cater for your requirements but also to cater for your budget. We specialize in Micro and SME companies. We take the stress out of your IT environment leaving you to focus on what really matters, YOUR BUSINESS.

Fixed Monthly Prices

24/7 Availibity & Monitoring

Unlimited Remote Support

Customer Satisfaction

Fast Turnaround Times

Consideration

With our IT Support Services we offer you a complete solution for your business at a fixed monthly price. Our contracts are based on a month to month basis, so you don’t have the worries of being tied down into lengthy contracts. By signing up with Computer360 you will have all the benefits of having your own IT Department at a fraction of the cost. Our success is dependent on the stability and success of your IT Infrastructure.

INCLUDED IN OUR PACKAGES

Server Management

To ensure the daily tasks and services on your server is performed. This normally entails monitoring the server and any applications running on it, checking the status, uptime and monitoring for issues that might arise.

Software Management

To manage all 3rd party software such as Pastel or Anti-Virus and to ensure that the correct software is installed on the recommended machines and always up to date. In the event of problems we will contact the 3rd Parties and have the issues resolved.

 

Desktop Management

To manage and monitor all the workstations in your organization. Tasks such as installing and maintaining hardware and software as well as administering user permissions and fixing user problems gets performed.

 

Patch Management

Checking on a daily basis that all the necessary and critical Windows updates gets performed on all monitored workstations and servers to prevent possible problems with out-dated software.

 

Backup Management

Backup Management is to ensure backup procedures are in place and that all data is backed up on a daily basis, either to the cloud or a backup device. This is to ensure that data is always safe and easily accessible in the event of data loss.

Vendor Management

Third-party management is the process whereby we take management of all your 3rd parties and will communicate on your behalf in the event of problems that might occur. This may include both contractual and non-contractual parties.

 

And So Much More...

Contact us today to see how we can help your business.

TESTIMONIALS

What Our Clients Are Saying

Computer360 joined Riverstone Lodge as our IT support solution and since then I need to express my sincerest gratitude towards them for the effort and loyalty all the time. – Day or night, nothing is too big of a challenge for them. Werner the owner is always helpful… Phillip Smit

Deputy GM, Riverstone Lodge

Computer360 have been really excellent, explaining requirements we require, steering us expertly and helpfully, and always going the extra mile to accommodate our needs and being proactive. We could have not asked for a better service in any way… Carmen Da Encarnacao

Financial Manager, South African Mining

Let Us Call You

Office

Wilgeheuwel, Roodepoort, Gauteng, 1724

Hours

M-F: 8AM – 5PM

Call Us

011 568 9865